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This page is published as a guide to the paper Tord Høivik: Comparing
libraries. From official statistics to effective strategies.
The paper will be presented at the IFLA
Satellite meeting in Bergen, Norway, August 9-11, 2005. The theme
of the meeting is:
Management, marketing, evaluation and promotion of library
services, based on statistics, analyses and evaluation in your own library.
The meeting is arranged by IFLA Management & Marketing Section and
co-sponsored by the Public Libraries Section and the Library Theory and
Research Section. A full set of abstracts is available
on the web,
The lecture version (HTML - Word)
is about fourteen pages in print. The full web paper, in HTML,
runs to about thirty pages. The print version, in Word,
to about twenty-five. I have also put the original proposal
and a small link collection of statistical
links on the web.
The goal of the paper is to improve the way we use statistics:
Today, library institutions spend too much effort on repetitive
data collection and too little on data analysis. Libraries provide many
different services to many different users. But official statistics
only reflect certain aspects of library use.
At the national level, we need a better understanding of the services
that libraries provide - or could provide - in knowledge oriented, multicultural
and highly complex societies. Within libraries we need better tools
for planning and managing services. (Høivik, 2003).
The paper builds on ideas and data from:
- Høivik, Tord. Why do you ask? Reference statistics for library
planning, Performance measurement and metrics, vol.
4. (2003), no. 1, pp. 28-37. Web version.
- - . Wide enough for libraries? The
library function in a web-based world. Published as: Czy wystarczy
miejsca dla bibliotek? Funkcje biblioteki w sieciowym swiecie. In: Kocojowa,
Maria (ed.). Professional information on the internet / Profesjonalna
informacja w internecie. Krakow: Jagiellonian University Press,
2004, p. 13-25.
- - . Når statistikk blir
politikk. Om KOSTRA og norsk bibliotekstatistikk [When statistics
turns into politics: on KOSTRA and Norwegian library statistics]. Bok
og bibliotek, no. 3, 2004.
Tord Høivik is an associate professor
at the Faculty of Journalism, Library and Information Science, Oslo University
College: Contact - CV.
See also my IFLA 2005 navigation page. |