Digital reference services Cracow May 2003

Time schedule

Tuesday May 6

Lecture A (notes)

• 0800-0810. Welcome to DRS
• 0810-0840. With eagle eyes: overview lecture
• 0840-0900. Digital reference networks
• 0900-0930. Pedagogical reference

Exercises A

• 0945-1115. Exercises Group 1
• 1645-1815. Exercises Group 2

Thursday, May 8

Exercises B

• 0945-1115. Exercises Group 1
• 1130-1300. Exercises Group 2

Lecture B (notes)

• 1315-1400. Reports from the field
• 1400-1430. Managing digital reference services
• 1430-1445. The future of reference